Privacy Policy
ClearPath Interview Coaching Pty Ltd ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our online platform and services related to professional development, interview coaching, career consultation, and associated activities.
Collection of Personal Information
We collect personal information that you provide directly to us when you register for our services, participate in coaching sessions, complete online courses, submit inquiries, or otherwise interact with our platform. This information may include your name, contact details, resume and cover letter contents, career history, educational background, and other information relevant to providing our services.
We may also collect information automatically when you use our site, such as IP addresses, browser type, operating system, pages visited, and usage patterns, to enhance your user experience and improve our services.
Use of Personal Information
Your personal information is used solely for the purpose of delivering our professional development services, including but not limited to:
- Providing interview coaching, career consultation, and related training
- Reviewing and providing feedback on resumes and cover letters
- Managing user accounts and client relationships
- Communicating important updates regarding our services and platform
- Complying with legal obligations and enforcing our terms of use
- Improving the quality, functionality, and security of our offerings
Legal Basis for Processing
We process your personal data based on lawful grounds including your consent, the necessity of processing for the performance of a contract, compliance with legal obligations, and our legitimate interests in operating and improving our business.
Disclosure of Personal Information
We do not sell, rent, or trade your personal data to third parties. However, we may share your information with trusted service providers who assist us in delivering our services and who are bound by confidentiality obligations and data protection requirements.
We may also disclose personal information when required by law or to protect the rights, property, or safety of ClearPath Interview Coaching Pty Ltd, our clients, or others.
Data Storage and Security
Your personal information is stored securely using appropriate technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction. We retain your data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
International Transfers
If your personal data is transferred outside Australia, we ensure that adequate safeguards are in place to protect your information in accordance with applicable data protection laws, including the GDPR where relevant.
Your Rights
Under the GDPR and other applicable data protection laws, you have the right to:
- Access and obtain a copy of your personal data
- Request correction or deletion of inaccurate or incomplete data
- Object to or restrict processing of your data under certain circumstances
- Request data portability
- Withdraw your consent at any time where processing is based on consent
- Lodge a complaint with a supervisory authority if you believe your rights have been violated
To exercise any of these rights, please contact us by mail at our physical address listed below.
Cookies and Tracking Technologies
Our platform may use cookies and similar technologies to enhance your experience and collect analytical data about usage patterns. You can manage your cookie preferences through your browser settings. Refusing cookies may affect the functionality of certain features of our site.
Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children without parental consent. If we become aware that we have collected data from a child without such consent, we will take steps to delete that information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically to stay informed about how we protect your personal information.
Contact Information
For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us in writing at:
ClearPath Interview Coaching Pty Ltd
27 Millers Road, Suite 5
Melbourne, Victoria 3006
Australia
We are committed to addressing your privacy concerns promptly and thoroughly.
By using our online platform and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.